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Legal Notice and Terms of Sale 1. General Information This website is operated by: Company Name: Catherine Azoulai di Catherine CastorMuriel Registered Office: Via degli Alfani, 45R, 50121 Florence, Italy VAT Number (Partita IVA): 07290150486 Registered with the Companies Register: FI-693287 Florence Chamber of Commerce Email: catherinecastor@yahoo.fr Telephone: +39 347 230 2113 Use of this website implies acceptance of these terms and conditions. 2. Purpose These terms and conditions govern the online sale of products offered on the website www.catherineazoulai.com. The products are described and presented as accurately as possible. Images are for illustrative purposes only. 3. Prices All prices are in euros (€). Unless otherwise stated, prices include VAT. Shipping costs are shown to the customer before order confirmation. 4. Payment Methods Payment can be made by: Credit or debit card PayPal Bank transfer Any other payment method available on the website Payment is due immediately upon order confirmation. 5. Shipping and Delivery Orders are processed within 2 business days of payment confirmation. Estimated delivery times: Italy: 2 to 5 business days Europe: 5 to 10 business days The seller cannot be held responsible for delays caused by the carrier or exceptional circumstances. 6. Right of Withdrawal In accordance with European legislation, the customer has 14 days from receipt of the product to exercise their right of withdrawal. To exercise this right, the customer must send a request to: Email: catherinecastor@yahoo.fr Return Conditions: Unused product Undamaged product Original packaging Return shipping costs are the responsibility of the customer unless otherwise agreed. The refund will be issued within 14 days of receiving the returned product. 7. Legal Guarantee All products sold on the website are covered by a 24-month legal guarantee of conformity, in accordance with Italian and European legislation. The customer must report any defect within 2 months of discovering it. 8. Intellectual Property All website content (text, images, logos, graphics, design) is protected by copyright. Any reproduction, modification, or use without prior authorization is prohibited. 9. Protection of Personal Data Personal data is processed in accordance with the General Data Protection Regulation (GDPR). Data is used solely for: order management customer service legal and tax obligations For more information, please consult the website's Privacy Policy. 10. Applicable Law These terms and conditions are governed by Italian law. In the event of a dispute, the competent jurisdiction will be that provided for by current Italian legislation.

Catherine Azoulai

Via degli Alfani, 45R

50121 Florence (IT)

VAT number: 07290150486

0039 347 23 02 113

Legal notices and general conditions of sale

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© 2022 by Catherine Azoulai Ceramics.

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